The Five Dysfunctions of a Team by Patrick Lencioni

Absence of trust

Fear of conflict

Lack of commitment

Avoidance of accountability

Inattention to results

  • Your first priority should be your leadership team, not your division. Everyone would be fighting their own agendas.
  • Did COVID change the situation and made the leadership teams closer?
  • Spreading the responsibility of managing various conflicts across the whole leadership team, not just one person (i.e. the CEO) imposing, would be more realistic.
  • Lack of commitment: how are we actually making the decisions? Who has the accountability of making the decision?
  • We all need to trust each other that we have the competence to do our jobs.
  • Working together effectively: personality tests, info about personality not really useful...much better to share “how you work”.