πŸ“…

Events Calendar

Date & TimeEvent typeStatusEvent title (πŸ“ indicates notes)HostRSVPLocationTags
Nov 30, 2021 6:30 PM (GMT+1) β†’ Nov 30, 2021 8:00 PM (GMT+1)
πŸ“š Book Club
Coming up!
πŸ”œ
Noise: A Flaw In Human Judgement by Daniel Kahneman
Sarah Touzani, COO @ Creditspring & Alex d'Annunzio, Product Performance Lead @ Onfido
Online
Books
Oct 21, 2021 4:30 PM (GMT+1) β†’ Oct 21, 2021 5:30 PM (GMT+1)
πŸ“ Office Hours
Coming up!
πŸ“
Office Hours with Trust Keith: get your boring data protection questions solved
Online
Oct 19, 2021 12:00 PM (GMT+1) β†’ Oct 19, 2021 1:00 PM (GMT+1)
πŸ“š Book Club
Coming up!
πŸ”œ
The Making of a Manager: What to Do When Everyone Looks to You by Julie Zhuo
Rendl Clark, Director @ Boulder Startup Week
Online
BooksPeople Management
Sep 23, 2021 4:30 PM (GMT+1) β†’ Sep 30, 2021 5:30 PM (GMT+1)
πŸ“ Office Hours
Past
πŸ“
Office Hours with Trust Keith: get your boring data protection questions solved
Online
Data protection
Sep 21, 2021 12:30 AM (GMT+1) β†’ Sep 21, 2021 1:40 PM (GMT+1)
πŸ› οΈ Workshop
Past
πŸ“
Salary Sacrifice - It's a No Brainer!
Megan Worthing-Davies, COO and Co-Founder of Maji Financial Wellbeing
Online
FinancePensions
Sep 16, 2021 8:00 AM (GMT+1) β†’ Sep 16, 2021 9:30 AM (GMT+1)
β˜•οΈ Roundtable
Past
πŸ“
How Do You Get Recognition In An Operations Role?
Simone Werzberger, Operations Manager @ Trail
Online
StrategyProfessional DevelopmentLeadershipPeople ManagementEmotional Intelligence
Sep 8, 2021 8:30 AM (GMT+1) β†’ Sep 8, 2021 9:30 AM (GMT+1)
πŸ“š Book Club
Past
Range: How Generalists Triumph in a Specialized World by David Epstein
Zoe Williams, Business Development @ Palantir Technologies
Online
BooksProfessional Development
Aug 19, 2021 4:30 PM (GMT+1) β†’ Aug 19, 2021 5:30 PM (GMT+1)
πŸ“ Office Hours
Past
πŸ“
Office Hours with Trust Keith: get your boring data protection questions solved
Online
Jul 8, 2021 8:30 AM (GMT+1) β†’ Jul 8, 2021 9:30 AM (GMT+1)
πŸ“š Book Club
Past
Getting Things Done: The Art of Stress-Free Productivity by David Allen
Astrid Verstraete, Operations Consultant & Co-Organiser of Ops Stories
Online
BooksProductivity
Jun 16, 2021 8:30 AM (GMT+1) β†’ Jun 16, 2021 9:30 AM (GMT+1)
πŸ“š Book Club
Past
πŸ“
The Checklist Manifesto by Atul Gawande
AuΕ‘rinΔ— KerΕ‘anskaitΔ—, Head of Operations @ Sphere
Online
BooksProductivity
May 26, 2021 5:00 PM (GMT+1) β†’ May 26, 2021 6:00 PM (GMT+1)
πŸ› οΈ Workshop
Past
πŸ“
ISO Workshop
Jon Passmore, Strategy & Innovation Director @ 2SB
Online
ISO
May 20, 2021 8:00 AM (GMT+1) β†’ May 20, 2021 9:30 AM (GMT+1)
πŸ› οΈ Workshop
Past
πŸ“
OKRs Workshop
Michaela Peicheva, Director of Operations @ WeFarm
Online
FrameworksOKRs
May 14, 2021 1:00 PM (GMT+1) β†’ May 14, 2021 2:00 PM (GMT+1)
🍜 Lunch & Learn
Past
Demetre Constantopolous on Recruiting Without Bias: How to Improve the Diversity and Quality of your Candidates
Guest: Demetre Constantopoulos, Financial Manager @ Applied
Online
Diversity & InclusionHiring
May 13, 2021 6:30 PM (GMT+1) β†’ May 13, 2021 8:00 PM (GMT+1)
πŸ“š Book Club
Past
πŸ“
So Good They Can't Ignore You: Why Skills Trump Passion in the Quest for Work You Love by Cal Newport
Michael Strange, Director of Operations @ City Pantry
Online
BooksProfessional Development
May 12, 2021 6:30 PM (GMT+1) β†’ May 12, 2021 7:20 PM (GMT+1)
πŸ› οΈ Workshop
Past
Boulder Startup Week: How To Pick your Battles When There Are Little Fires Everywhere?
Alex d'Annunzio, Product Performance Lead @ Onfido
Online
May 11, 2021 6:30 PM (GMT+1) β†’ May 11, 2021 7:20 PM (GMT+1)
πŸ—£ Panel
Past
Boulder Startup Week: How To Ensure That The New Processes Stick
Alex d'Annunzio, Product Performance Lead @ Onfido
Online
Apr 27, 2021 8:00 AM (GMT+1) β†’ Apr 27, 2021 9:30 AM (GMT+1)
β˜•οΈ Roundtable
Past
πŸ“
How to Make the Hybrid Workspace Work?
Michael Strange, Director of Operations @ City Pantry
Online
Remote WorkTeam Management
Apr 23, 2021 1:00 PM (GMT+1) β†’ Apr 23, 2021 1:50 PM (GMT+1)
β˜•οΈ Roundtable
Past
πŸ“
Ops, Product and Anything In-Between
Michaela Peicheva, Director of Operations @ WeFarm
RSVP by messaging Michaela on #ops-to-product channel on Slack
Online
Product Operations
Apr 15, 2021 6:30 PM (GMT+1) β†’ Apr 15, 2021 8:00 PM (GMT+1)
πŸ“š Book Club
Past
The 5 Languages of Appreciation in the Workplace: Empowering Organizations by Encouraging People by Gary Chapman
Cameo Choquer, Operations Manager @ Applied
Online
BooksLeadershipTeam Management
Apr 15, 2021 1:00 PM (GMT+1) β†’ Apr 15, 2021 2:00 PM (GMT+1)
🍜 Lunch & Learn
Past
πŸ”œ
Paul Scott from SaasCV on CVs, LinkedIn profiles and connecting with hiring managers
Guest: Paul Scott, Founder @ SaaSCV
Online
CareerProfessional Development
Mar 23, 2021 6:30 PM (GMT+1) β†’ Mar 23, 2021 8:00 PM (GMT+1)
πŸ“š Book Club
Past
πŸ“–
Daring Greatly: How the Courage to Be Vulnerable Transforms the Way We Live, Love, Parent, and Lead by BrenΓ© Brown
Alex d'Annunzio, Product Performance Lead @ Onfido
Online
BooksLeadership
Mar 18, 2021
πŸ₯³ Social
Past
πŸ“
Understanding and beating impostor syndrome with Spill β€” Ops Stories 3rd Birthday Special πŸŽ‰
Ops Stories
Online
FunProfessional Development
Feb 23, 2021 8:00 AM (GMT+1) β†’ Feb 23, 2021 9:30 AM (GMT+1)
β˜•οΈ Roundtable
Past
πŸ“
How To Pick your Battles When There Are Little Fires Everywhere?
Astrid Verstraete, Operations Consultant & Co-Organiser of Ops Stories
Online
Strategy
Jan 20, 2021 8:00 AM (GMT+1) β†’ Jan 20, 2021 9:30 AM (GMT+1)
β˜•οΈ Roundtable
Past
πŸ“
How to Optimise Collaboration Between Tech Teams and Wider Business?
James Fell, COO @ MMOB
Online
Teamwork
Jan 6, 2021
πŸ› οΈ Workshop
Past
Understanding What Your Financial Statements Really Mean
Ju-Vern See, COO @ Quantico
Online
Finance
Dec 3, 2020
πŸ₯³ Social
Past
⛸️
2020 Winter Social: Resilience Session & Networking
Ops Stories
Online
Fun
Nov 25, 2020
πŸ› οΈ Workshop
Past
How to Build a Financial Model
Imran Chagpar, Head of Finance @ ByMiles
Online
Finance
Nov 17, 2020
β˜•οΈ Roundtable
Past
πŸ“
How To Make The Move From Firefighting To Strategy?
Kirsty Power, Head of Customer Operations @ Lantum
Online
Strategy
Oct 15, 2020
πŸ“š Book Club
Past
Good Strategy/Bad Strategy by Richard Rumelt
Alex d'Annunzio, Co-Founder @ Furlouvailable
Online
BooksStrategy
Oct 14, 2020
β˜•οΈ Roundtable
Past
πŸ“
Operational KPIs and Role Development in SaaS (especially when Finance & People are none of your business)
Sarah Margetson, Operations Lead @ Unmind
(organised via Slack)
Online
SaaSProfessional DevelopmentGoal Setting
Sep 15, 2020
πŸ“š Book Club
Past
πŸ“
The Five Dysfunctions of a Team by Patrick Lencioni
Krishna Halai, Busines Operations Manager @ SaaStock
Online
Books
Sep 3, 2020
β˜•οΈ Roundtable
Past
πŸ“
WFH Fatigue
Sarah Touzani, COO @ Creditspring
(organised via Slack)
Online
Remote Work
Aug 12, 2020
β˜•οΈ Roundtable
Past
πŸ“
Selling and Decision Making with Remote Customers
Nicholas Bushby, Founder & Operations Adviser @ PRop Advisory
(organised via Slack)
Online
Remote Work
Aug 6, 2020
πŸ₯³ Social
Past
🎈
End of Summer Social
Ops Stories
Online
Fun
Jul 30, 2020
β˜•οΈ Roundtable
Past
πŸ“
All About Product Operations
Alexis Poole, Operations Project Manager @ Aptimise (NatWest Ventures)
(organised via Slack)
Online
Product Operations
Jul 9, 2020
πŸ“š Book Club
Past
Thinking Fast & Slow by Daniel Kahneman
Sarah Touzani, COO @ Creditspring
Online
Books
Jun 25, 2020
πŸ₯³ Social
Past
🎈
New Members Social on Icebreaker.video
Ops Stories
(organised via Slack)
Online
FunNetworking
Jun 17, 2020
β˜•οΈ Roundtable
Past
Learning to <3 Hubspot: Insights & Best Practices (tool demo)
Ania Futrzyk, Customer Operations Manager @ Trust Keith
(organised via Slack)
Online
Tools
Jun 10, 2020
β˜•οΈ Roundtable
Past
πŸ“
How to Successfully Expand Your Team with Outsourcing?
Michal Kubis, Global Head of Operations @ GuestReady Group
Online
OutsourcingScaling
Jun 2, 2020
πŸ“š Book Club
Past
Difficult Conversations by B.Patton, D.Stone, S.Heen
Marie Krebs, People Operations Manager @ Learnerbly
Online
Books
Jun 1, 2020
πŸ“š Book Club
Past
πŸ“
Leaders Eat Last by Simon Sinek
Marie Krebs, People Operations Manager @ Learnerbly
Online
Books
May 27, 2020
β˜•οΈ Roundtable
Past
πŸ“
How to Build Operations in an Early Stage Startup?
Cristina Munteanu, Head of Operations @ BIZZBY
Online
Early Stage
May 13, 2020
πŸ“š Book Club
Past
πŸ“
The 4 Disciplines of Execution by McChesney, Huling, & Covey
AuΕ‘rinΔ— KerΕ‘anskaitΔ—, Head of Operations @ Sphere
Online
Books
May 5, 2020
πŸ“š Book Club
Past
πŸ“
Quiet: The Power of Introverts in a World That Can't Stop Talking by Susan Cain
Laura Parker, Head of Strategy & Operations @ GTN
Online
Books
Apr 9, 2020
β˜•οΈ Roundtable
Past
πŸ“
What Does Crisis Management Mean To You & Your Company?
Scott Hinkle, Operations Manager and Team Leader @ Wasafiri Consulting
Online
Crisis Management
Apr 2, 2020
β˜•οΈ Roundtable
Past
πŸ“
Two Weeks In - What Have We Learned as Ops Leaders?
Astrid Verstraete, Operations Consultant & Co-Organiser of Ops Stories
Online
Crisis ManagementCOVID
Mar 10, 2020
β˜•οΈ Roundtable
Past
Career Convos - How to Get A(nother) Job in Ops?
Impromptu guest speaker: Finlay Clark, former UK Country Manager @ Waze
(organised via Slack)
London
Professional Development
Feb 27, 2020
β˜•οΈ Roundtable
Past
πŸ“
Enabling Teams To See The Connection Between Meaningful Impact And Commercial Goals
Luke Byrne, COO @ Sustainable Restaurants Association
London
StrategyTeam Management
Feb 11, 2020
β˜•οΈ Roundtable
Past
πŸ“
Harnessing Customer Feedback & Creating a "Feedback Machine"
Alex D'Annunzio, Head of Business Operations @ JustPark
(organised via email)
London
Customer Operations
Feb 7, 2020
β˜•οΈ Roundtable
Past
B2B Operations After Series A
Sarah Margetson, Operations Lead @ Unmind
(organised via email)
London
B2B
Feb 4, 2020
πŸ—£ Panel
Past
πŸ“½οΈ
"So You Want to Be a COO?"
Panelists: Sarah Touzani - COO @ Creditspring, Lyndsay Morgan - Operations Director @ Climb Online, Chris Smith - COO @ AVA Experience, Kelsey Traher - COO @ Marvel App, and Phill Burton - COO @ Bloom & Wild. Moderator: Charlene Chen, COO @ Lantum.
London
Professional Development
Jan 30, 2020
β˜•οΈ Roundtable
Past
πŸ“
Customer Health Scores
Emily Skinstad, Director of Operations @ Techstars
London
Customer OperationsCustomer Success
Dec 11, 2019
πŸ₯³ Social
Past
🎈
Winter Drinks 2019
Ops Stories
London
Fun
Dec 4, 2019
β˜•οΈ Roundtable
Past
πŸ“
Scalable Hiring
Marie Krebs, People Operations Manager @ Learnerbly
(organised via email)
London
Hiring
Nov 29, 2019
β˜•οΈ Roundtable
Past
Salary Bands Transparency
Mike Brzozowski, Head of Operations @ Goji
(organised via email)
London
TransparencyCulture
Nov 27, 2019
β˜•οΈ Roundtable
Past
What is the Role of Chief of Staff?
Penny Penati, Operations Lead > Chief of Staff @ Laka
London
Professional Development
Sep 12, 2019
β˜•οΈ Roundtable
Past
How Can Ops & Product/Engineering Work Better Together
Sarah Touzani, COO @ Creditspring
London
Teamwork
Sep 5, 2019
πŸ₯³ Social
Past
🎈
Ops Stories & Customer Stories Joint Social
Ops Stories
-
London
Fun
Sep 4, 2019
πŸ“š Book Club
Past
Thinking Fast and Slow by Daniel Kahneman
Laura Parker, Operations Manager @ GTN
London
Books
Aug 29, 2019
β˜•οΈ Roundtable
Past
πŸ“
Performance Review
Annie Coleridge, Head of Strategy and Operations @ Thriva Health
(organised via email)
London
Performance Review
Aug 22, 2019
πŸ₯³ Social
Past
🎈
Summer Drinks
Ops Stories & Gareth Keane, Team Leader at WonderBill, who hosted the party in his back garden! πŸ™
London
Fun
Aug 7, 2019
πŸ“š Book Club
Past
Radical Candor by Kim Scott
Laura Parker, Operations Manager @ GTN
London
Books
Jul 24, 2019
β˜•οΈ Roundtable
Past
πŸ“
Company Culture
Laura Parker, Operations Manager @ GTN
(organised via email)
London
Culture
Jul 17, 2019
β˜•οΈ Roundtable
Past
Exploring Customer Success and Mapping Customer Journeys
Emily Skinstad, Operations Manager @ Techstars
London
Customer Success
Jun 26, 2019
β˜•οΈ Roundtable
Past
How To Ensure That The New Processes Stick
Robin Scharf, COO @ Crozdesk
London
Process Implementation
Jun 6, 2019
β˜•οΈ Roundtable
Past
Personal Development Planning for Operations Managers
Marie Krebs, People Operations Manager @ Learnerbly
London
Professional Development
Jun 5, 2019
πŸ“š Book Club
Past
Start With Why by Simon Sinek
Laura Parker, Operations Manager @ GTN
London
Books
May 1, 2019
πŸ“š Book Club
Past
πŸ“
Measure What Matters by John Doerr
Laura Parker, Operations Manager @ GTN
London
Books
Mar 21, 2019
πŸ₯³ Social
Past
🎈
Ops Stories 1st Birthday Party
Ops Stories & Ana Neamtu, Operations Executive @ APEXX Fintech, who hosted us at her office! πŸ™Œ
London
Fun
Feb 28, 2019
β˜•οΈ Roundtable
Past
πŸ“
Working With Teams Across Multiple Timezones
Gareth Keane, EMEA Regional Lead @ Ansira
London
ScalingRemote Work
Jan 15, 2019
β˜•οΈ Roundtable
Past
L&D & OKRs
Emma Northcott, Organisational Scaling Lead @ Monzo Bank & Michaela Peicheva, Head of Operations @ Wefarm
(organised via email)
London
Learning & Development
Jan 9, 2019
β˜•οΈ Roundtable
Past
πŸ“
How To Find, Train and Motivate Ops Team?
Liz Stevens, Head of Business Change @ Growth Street
London
HiringTeam Management
Dec 5, 2018
πŸ₯³ Social
Past
🎈
Winter Drinks
Ops Stories
(organised via email)
London
Fun
Nov 1, 2018
β˜•οΈ Roundtable
Past
πŸ“
Negotiating Your Way to Ops Success
Ana Neamtu, Operations Executive @ APEXX Fintech
London
Negotiation
Sep 20, 2018
β˜•οΈ Roundtable
Past
πŸ“
Why Does EQ Matter For Ops Leaders/Managers
Inga Driksne, Head of Operations @ Duel
London
Emotional IntelligenceTeam ManagementLeadership
Aug 16, 2018
πŸ₯³ Social
Past
🎈
Summer Drinks
Ops Stories
London
Fun
Jun 13, 2018
β˜•οΈ Roundtable
Past
πŸ“
How to Build a Diverse, Robust and Fulfilled Team
Ellis Turmel, Operations Manager @ Apolitical
London
Diversity & InclusionHiringLeadershipTeam ManagementCulture
May 9, 2018
β˜•οΈ Roundtable
Past
πŸ“
Defining an Operations Manager + Building up to COO
Ashley Sainsbury, Head of Operations & Development @ ihorizon
London
Professional Development
Mar 7, 2018
β˜•οΈ Roundtable
Past
πŸ“
What Are We Doing Here?
AuΕ‘rinΔ— KerΕ‘anskaitΔ—, Head of Operations @ DICE
(organised via email)
London