Events
πŸ—£οΈ

Events

πŸ€“

All Ops Stories events are run by you, our community members. We believe that everyone is an expert of something, and that the best learning happens when we share our knowledge and experience with others in group discussions, 1:1s, or social settings. Therefore, our preferred event format is a roundtable - where you bring a topic you'd like to discuss, and everyone pitches in.

🌐

All our events currently run online. We have no plans for in-person events until at least December 2021.

☝️

With an exception of Book Club which is planned ~6 months in advance, we usually announce our other events 1-2 weeks ahead. The best way to keep informed is by keeping an eye on Slack #01_announcements channel and on your inbox.

β˜•
Roundtables

Group discussions on topics that matter to our community members. You pick a topic and put a couple of questions together. We then gather to discuss in smaller groups and finally bring our learnings together. Would you like to host a roundtable / bring a topic to discuss? CLICK HERE.

πŸ“š
Book Club

Do you want to host a book club session? Pick a book and get in touch with Laura Parker on Slack. More on organising a book club here.

πŸ› οΈ
Workshops

Workshops on specific topics run by our community members. If you'd like to organise a workshop for Ops Stories, get in touch (or DM AuΕ‘rinΔ— or Astrid on Slack).

πŸ₯³
Socials

Yup, Ops people like to have fun too! πŸ˜‰ Keep your eyes peeled. Even if right now we can't meet irl, we can still have fun on the www πŸ‘

UPCOMING EVENTS

πŸ“…
Events Calendar

ALL EVENTS

πŸ‘‡

We do our best to take notes at our events. It's always a collaborative effort and all event attendees have edit access to the docs, so whilst you may not find consistency, you'll hopefully find some interesting pieces of information πŸ™Œ To read the notes, look for πŸ“ in the event title which indicates that there are notes, and open that event as page.

πŸ“…
Events Calendar

Date & TimeEvent typeStatusEvent title (πŸ“ indicates notes)HostRSVPLocationTags
Nov 30, 2021 6:30 PM (GMT+1) β†’ Nov 30, 2021 8:00 PM (GMT+1)
πŸ“š Book Club
Coming up!
πŸ”œ
Noise: A Flaw In Human Judgement by Daniel Kahneman
Sarah Touzani, COO @ Creditspring & Alex d'Annunzio, Product Performance Lead @ Onfido
Online
Books
Oct 21, 2021 4:30 PM (GMT+1) β†’ Oct 21, 2021 5:30 PM (GMT+1)
πŸ“ Office Hours
Coming up!
πŸ“
Office Hours with Trust Keith: get your boring data protection questions solved
Online
Oct 19, 2021 12:00 PM (GMT+1) β†’ Oct 19, 2021 1:00 PM (GMT+1)
πŸ“š Book Club
Coming up!
πŸ”œ
The Making of a Manager: What to Do When Everyone Looks to You by Julie Zhuo
Rendl Clark, Director @ Boulder Startup Week
Online
BooksPeople Management
Sep 23, 2021 4:30 PM (GMT+1) β†’ Sep 30, 2021 5:30 PM (GMT+1)
πŸ“ Office Hours
Past
πŸ“
Office Hours with Trust Keith: get your boring data protection questions solved
Online
Data protection
Sep 21, 2021 12:30 AM (GMT+1) β†’ Sep 21, 2021 1:40 PM (GMT+1)
πŸ› οΈ Workshop
Past
πŸ“
Salary Sacrifice - It's a No Brainer!
Megan Worthing-Davies, COO and Co-Founder of Maji Financial Wellbeing
Online
FinancePensions
Sep 16, 2021 8:00 AM (GMT+1) β†’ Sep 16, 2021 9:30 AM (GMT+1)
β˜•οΈ Roundtable
Past
πŸ“
How Do You Get Recognition In An Operations Role?
Simone Werzberger, Operations Manager @ Trail
Online
StrategyProfessional DevelopmentLeadershipPeople ManagementEmotional Intelligence
Sep 8, 2021 8:30 AM (GMT+1) β†’ Sep 8, 2021 9:30 AM (GMT+1)
πŸ“š Book Club
Past
Range: How Generalists Triumph in a Specialized World by David Epstein
Zoe Williams, Business Development @ Palantir Technologies
Online
BooksProfessional Development
Aug 19, 2021 4:30 PM (GMT+1) β†’ Aug 19, 2021 5:30 PM (GMT+1)
πŸ“ Office Hours
Past
πŸ“
Office Hours with Trust Keith: get your boring data protection questions solved
Online
Jul 8, 2021 8:30 AM (GMT+1) β†’ Jul 8, 2021 9:30 AM (GMT+1)
πŸ“š Book Club
Past
Getting Things Done: The Art of Stress-Free Productivity by David Allen
Astrid Verstraete, Operations Consultant & Co-Organiser of Ops Stories
Online
BooksProductivity
Jun 16, 2021 8:30 AM (GMT+1) β†’ Jun 16, 2021 9:30 AM (GMT+1)
πŸ“š Book Club
Past
πŸ“
The Checklist Manifesto by Atul Gawande
AuΕ‘rinΔ— KerΕ‘anskaitΔ—, Head of Operations @ Sphere
Online
BooksProductivity
May 26, 2021 5:00 PM (GMT+1) β†’ May 26, 2021 6:00 PM (GMT+1)
πŸ› οΈ Workshop
Past
πŸ“
ISO Workshop
Jon Passmore, Strategy & Innovation Director @ 2SB
Online
ISO
May 20, 2021 8:00 AM (GMT+1) β†’ May 20, 2021 9:30 AM (GMT+1)
πŸ› οΈ Workshop
Past
πŸ“
OKRs Workshop
Michaela Peicheva, Director of Operations @ WeFarm
Online
FrameworksOKRs
May 14, 2021 1:00 PM (GMT+1) β†’ May 14, 2021 2:00 PM (GMT+1)
🍜 Lunch & Learn
Past
Demetre Constantopolous on Recruiting Without Bias: How to Improve the Diversity and Quality of your Candidates
Guest: Demetre Constantopoulos, Financial Manager @ Applied
Online
Diversity & InclusionHiring
May 13, 2021 6:30 PM (GMT+1) β†’ May 13, 2021 8:00 PM (GMT+1)
πŸ“š Book Club
Past
πŸ“
So Good They Can't Ignore You: Why Skills Trump Passion in the Quest for Work You Love by Cal Newport
Michael Strange, Director of Operations @ City Pantry
Online
BooksProfessional Development
May 12, 2021 6:30 PM (GMT+1) β†’ May 12, 2021 7:20 PM (GMT+1)
πŸ› οΈ Workshop
Past
Boulder Startup Week: How To Pick your Battles When There Are Little Fires Everywhere?
Alex d'Annunzio, Product Performance Lead @ Onfido
Online
May 11, 2021 6:30 PM (GMT+1) β†’ May 11, 2021 7:20 PM (GMT+1)
πŸ—£ Panel
Past
Boulder Startup Week: How To Ensure That The New Processes Stick
Alex d'Annunzio, Product Performance Lead @ Onfido
Online
Apr 27, 2021 8:00 AM (GMT+1) β†’ Apr 27, 2021 9:30 AM (GMT+1)
β˜•οΈ Roundtable
Past
πŸ“
How to Make the Hybrid Workspace Work?
Michael Strange, Director of Operations @ City Pantry
Online
Remote WorkTeam Management
Apr 23, 2021 1:00 PM (GMT+1) β†’ Apr 23, 2021 1:50 PM (GMT+1)
β˜•οΈ Roundtable
Past
πŸ“
Ops, Product and Anything In-Between
Michaela Peicheva, Director of Operations @ WeFarm
RSVP by messaging Michaela on #ops-to-product channel on Slack
Online
Product Operations
Apr 15, 2021 6:30 PM (GMT+1) β†’ Apr 15, 2021 8:00 PM (GMT+1)
πŸ“š Book Club
Past
The 5 Languages of Appreciation in the Workplace: Empowering Organizations by Encouraging People by Gary Chapman
Cameo Choquer, Operations Manager @ Applied
Online
BooksLeadershipTeam Management
Apr 15, 2021 1:00 PM (GMT+1) β†’ Apr 15, 2021 2:00 PM (GMT+1)
🍜 Lunch & Learn
Past
πŸ”œ
Paul Scott from SaasCV on CVs, LinkedIn profiles and connecting with hiring managers
Guest: Paul Scott, Founder @ SaaSCV
Online
CareerProfessional Development
Mar 23, 2021 6:30 PM (GMT+1) β†’ Mar 23, 2021 8:00 PM (GMT+1)
πŸ“š Book Club
Past
πŸ“–
Daring Greatly: How the Courage to Be Vulnerable Transforms the Way We Live, Love, Parent, and Lead by BrenΓ© Brown
Alex d'Annunzio, Product Performance Lead @ Onfido
Online
BooksLeadership
Mar 18, 2021
πŸ₯³ Social
Past
πŸ“
Understanding and beating impostor syndrome with Spill β€” Ops Stories 3rd Birthday Special πŸŽ‰
Ops Stories
Online
FunProfessional Development
Feb 23, 2021 8:00 AM (GMT+1) β†’ Feb 23, 2021 9:30 AM (GMT+1)
β˜•οΈ Roundtable
Past
πŸ“
How To Pick your Battles When There Are Little Fires Everywhere?
Astrid Verstraete, Operations Consultant & Co-Organiser of Ops Stories
Online
Strategy
Jan 20, 2021 8:00 AM (GMT+1) β†’ Jan 20, 2021 9:30 AM (GMT+1)
β˜•οΈ Roundtable
Past
πŸ“
How to Optimise Collaboration Between Tech Teams and Wider Business?
James Fell, COO @ MMOB
Online
Teamwork
Jan 6, 2021
πŸ› οΈ Workshop
Past
Understanding What Your Financial Statements Really Mean
Ju-Vern See, COO @ Quantico
Online
Finance
Dec 3, 2020
πŸ₯³ Social
Past
⛸️
2020 Winter Social: Resilience Session & Networking
Ops Stories
Online
Fun
Nov 25, 2020
πŸ› οΈ Workshop
Past
How to Build a Financial Model
Imran Chagpar, Head of Finance @ ByMiles
Online
Finance
Nov 17, 2020
β˜•οΈ Roundtable
Past
πŸ“
How To Make The Move From Firefighting To Strategy?
Kirsty Power, Head of Customer Operations @ Lantum
Online
Strategy
Oct 15, 2020
πŸ“š Book Club
Past
Good Strategy/Bad Strategy by Richard Rumelt
Alex d'Annunzio, Co-Founder @ Furlouvailable
Online
BooksStrategy
Oct 14, 2020
β˜•οΈ Roundtable
Past
πŸ“
Operational KPIs and Role Development in SaaS (especially when Finance & People are none of your business)
Sarah Margetson, Operations Lead @ Unmind
(organised via Slack)
Online
SaaSProfessional DevelopmentGoal Setting
Sep 15, 2020
πŸ“š Book Club
Past
πŸ“
The Five Dysfunctions of a Team by Patrick Lencioni
Krishna Halai, Busines Operations Manager @ SaaStock
Online
Books
Sep 3, 2020
β˜•οΈ Roundtable
Past
πŸ“
WFH Fatigue
Sarah Touzani, COO @ Creditspring
(organised via Slack)
Online
Remote Work
Aug 12, 2020
β˜•οΈ Roundtable
Past
πŸ“
Selling and Decision Making with Remote Customers
Nicholas Bushby, Founder & Operations Adviser @ PRop Advisory
(organised via Slack)
Online
Remote Work
Aug 6, 2020
πŸ₯³ Social
Past
🎈
End of Summer Social
Ops Stories
Online
Fun
Jul 30, 2020
β˜•οΈ Roundtable
Past
πŸ“
All About Product Operations
Alexis Poole, Operations Project Manager @ Aptimise (NatWest Ventures)
(organised via Slack)
Online
Product Operations
Jul 9, 2020
πŸ“š Book Club
Past
Thinking Fast & Slow by Daniel Kahneman
Sarah Touzani, COO @ Creditspring
Online
Books
Jun 25, 2020
πŸ₯³ Social
Past
🎈
New Members Social on Icebreaker.video
Ops Stories
(organised via Slack)
Online
FunNetworking
Jun 17, 2020
β˜•οΈ Roundtable
Past
Learning to <3 Hubspot: Insights & Best Practices (tool demo)
Ania Futrzyk, Customer Operations Manager @ Trust Keith
(organised via Slack)
Online
Tools
Jun 10, 2020
β˜•οΈ Roundtable
Past
πŸ“
How to Successfully Expand Your Team with Outsourcing?
Michal Kubis, Global Head of Operations @ GuestReady Group
Online
OutsourcingScaling
Jun 2, 2020
πŸ“š Book Club
Past
Difficult Conversations by B.Patton, D.Stone, S.Heen
Marie Krebs, People Operations Manager @ Learnerbly
Online
Books
Jun 1, 2020
πŸ“š Book Club
Past
πŸ“
Leaders Eat Last by Simon Sinek
Marie Krebs, People Operations Manager @ Learnerbly
Online
Books
May 27, 2020
β˜•οΈ Roundtable
Past
πŸ“
How to Build Operations in an Early Stage Startup?
Cristina Munteanu, Head of Operations @ BIZZBY
Online
Early Stage
May 13, 2020
πŸ“š Book Club
Past
πŸ“
The 4 Disciplines of Execution by McChesney, Huling, & Covey
AuΕ‘rinΔ— KerΕ‘anskaitΔ—, Head of Operations @ Sphere
Online
Books
May 5, 2020
πŸ“š Book Club
Past
πŸ“
Quiet: The Power of Introverts in a World That Can't Stop Talking by Susan Cain
Laura Parker, Head of Strategy & Operations @ GTN
Online
Books
Apr 9, 2020
β˜•οΈ Roundtable
Past
πŸ“
What Does Crisis Management Mean To You & Your Company?
Scott Hinkle, Operations Manager and Team Leader @ Wasafiri Consulting
Online
Crisis Management
Apr 2, 2020
β˜•οΈ Roundtable
Past
πŸ“
Two Weeks In - What Have We Learned as Ops Leaders?
Astrid Verstraete, Operations Consultant & Co-Organiser of Ops Stories
Online
Crisis ManagementCOVID
Mar 10, 2020
β˜•οΈ Roundtable
Past
Career Convos - How to Get A(nother) Job in Ops?
Impromptu guest speaker: Finlay Clark, former UK Country Manager @ Waze
(organised via Slack)
London
Professional Development
Feb 27, 2020
β˜•οΈ Roundtable
Past
πŸ“
Enabling Teams To See The Connection Between Meaningful Impact And Commercial Goals
Luke Byrne, COO @ Sustainable Restaurants Association
London
StrategyTeam Management
Feb 11, 2020
β˜•οΈ Roundtable
Past
πŸ“
Harnessing Customer Feedback & Creating a "Feedback Machine"
Alex D'Annunzio, Head of Business Operations @ JustPark
(organised via email)
London
Customer Operations
Feb 7, 2020
β˜•οΈ Roundtable
Past
B2B Operations After Series A
Sarah Margetson, Operations Lead @ Unmind
(organised via email)
London
B2B
Feb 4, 2020
πŸ—£ Panel
Past
πŸ“½οΈ
"So You Want to Be a COO?"
Panelists: Sarah Touzani - COO @ Creditspring, Lyndsay Morgan - Operations Director @ Climb Online, Chris Smith - COO @ AVA Experience, Kelsey Traher - COO @ Marvel App, and Phill Burton - COO @ Bloom & Wild. Moderator: Charlene Chen, COO @ Lantum.
London
Professional Development
Jan 30, 2020
β˜•οΈ Roundtable
Past
πŸ“
Customer Health Scores
Emily Skinstad, Director of Operations @ Techstars
London
Customer OperationsCustomer Success
Dec 11, 2019
πŸ₯³ Social
Past
🎈
Winter Drinks 2019
Ops Stories
London
Fun
Dec 4, 2019
β˜•οΈ Roundtable
Past
πŸ“
Scalable Hiring
Marie Krebs, People Operations Manager @ Learnerbly
(organised via email)
London
Hiring
Nov 29, 2019
β˜•οΈ Roundtable
Past
Salary Bands Transparency
Mike Brzozowski, Head of Operations @ Goji
(organised via email)
London
TransparencyCulture
Nov 27, 2019
β˜•οΈ Roundtable
Past
What is the Role of Chief of Staff?
Penny Penati, Operations Lead > Chief of Staff @ Laka
London
Professional Development
Sep 12, 2019
β˜•οΈ Roundtable
Past
How Can Ops & Product/Engineering Work Better Together
Sarah Touzani, COO @ Creditspring
London
Teamwork
Sep 5, 2019
πŸ₯³ Social
Past
🎈
Ops Stories & Customer Stories Joint Social
Ops Stories
-
London
Fun
Sep 4, 2019
πŸ“š Book Club
Past
Thinking Fast and Slow by Daniel Kahneman
Laura Parker, Operations Manager @ GTN
London
Books
Aug 29, 2019
β˜•οΈ Roundtable
Past
πŸ“
Performance Review
Annie Coleridge, Head of Strategy and Operations @ Thriva Health
(organised via email)
London
Performance Review
Aug 22, 2019
πŸ₯³ Social
Past
🎈
Summer Drinks
Ops Stories & Gareth Keane, Team Leader at WonderBill, who hosted the party in his back garden! πŸ™
London
Fun
Aug 7, 2019
πŸ“š Book Club
Past
Radical Candor by Kim Scott
Laura Parker, Operations Manager @ GTN
London
Books
Jul 24, 2019
β˜•οΈ Roundtable
Past
πŸ“
Company Culture
Laura Parker, Operations Manager @ GTN
(organised via email)
London
Culture
Jul 17, 2019
β˜•οΈ Roundtable
Past
Exploring Customer Success and Mapping Customer Journeys
Emily Skinstad, Operations Manager @ Techstars
London
Customer Success
Jun 26, 2019
β˜•οΈ Roundtable
Past
How To Ensure That The New Processes Stick
Robin Scharf, COO @ Crozdesk
London
Process Implementation
Jun 6, 2019
β˜•οΈ Roundtable
Past
Personal Development Planning for Operations Managers
Marie Krebs, People Operations Manager @ Learnerbly
London
Professional Development
Jun 5, 2019
πŸ“š Book Club
Past
Start With Why by Simon Sinek
Laura Parker, Operations Manager @ GTN
London
Books
May 1, 2019
πŸ“š Book Club
Past
πŸ“
Measure What Matters by John Doerr
Laura Parker, Operations Manager @ GTN
London
Books
Mar 21, 2019
πŸ₯³ Social
Past
🎈
Ops Stories 1st Birthday Party
Ops Stories & Ana Neamtu, Operations Executive @ APEXX Fintech, who hosted us at her office! πŸ™Œ
London
Fun
Feb 28, 2019
β˜•οΈ Roundtable
Past
πŸ“
Working With Teams Across Multiple Timezones
Gareth Keane, EMEA Regional Lead @ Ansira
London
ScalingRemote Work
Jan 15, 2019
β˜•οΈ Roundtable
Past
L&D & OKRs
Emma Northcott, Organisational Scaling Lead @ Monzo Bank & Michaela Peicheva, Head of Operations @ Wefarm
(organised via email)
London
Learning & Development
Jan 9, 2019
β˜•οΈ Roundtable
Past
πŸ“
How To Find, Train and Motivate Ops Team?
Liz Stevens, Head of Business Change @ Growth Street
London
HiringTeam Management
Dec 5, 2018
πŸ₯³ Social
Past
🎈
Winter Drinks
Ops Stories
(organised via email)
London
Fun
Nov 1, 2018
β˜•οΈ Roundtable
Past
πŸ“
Negotiating Your Way to Ops Success
Ana Neamtu, Operations Executive @ APEXX Fintech
London
Negotiation
Sep 20, 2018
β˜•οΈ Roundtable
Past
πŸ“
Why Does EQ Matter For Ops Leaders/Managers
Inga Driksne, Head of Operations @ Duel
London
Emotional IntelligenceTeam ManagementLeadership
Aug 16, 2018
πŸ₯³ Social
Past
🎈
Summer Drinks
Ops Stories
London
Fun
Jun 13, 2018
β˜•οΈ Roundtable
Past
πŸ“
How to Build a Diverse, Robust and Fulfilled Team
Ellis Turmel, Operations Manager @ Apolitical
London
Diversity & InclusionHiringLeadershipTeam ManagementCulture
May 9, 2018
β˜•οΈ Roundtable
Past
πŸ“
Defining an Operations Manager + Building up to COO
Ashley Sainsbury, Head of Operations & Development @ ihorizon
London
Professional Development
Mar 7, 2018
β˜•οΈ Roundtable
Past
πŸ“
What Are We Doing Here?
AuΕ‘rinΔ— KerΕ‘anskaitΔ—, Head of Operations @ DICE
(organised via email)
London